Natural Oasis Products
P.O. BOX 8
HYATTSVILLE, MD 20781
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SHIPPING: Our products are made fresh daily. Please allow 1-7 business days (excluding weekends & holidays) to receive your order. Please allow 5-7 additional business days for back order or issues with inclement weather conditions. We regret due to the high cost of shipping we are currently unable to ship internationally.
If you have purchased a product in error, please feel free to return the product as long as it is unused and we will exchange it.
If you have received a wrong, damaged or defective product from our website or a retailer, please call, email or text us so we can correct the error and be sure you get a replacement product as soon as possible.
Please be sure to alert us via email, phone or text before sending any returns so we can be on the look out for your package. Be sure to include your transaction number in your package, email, text or voice message.
If you changed your mind and would like a complete refund of products purchased they must be unused for a complete refund but will have to deduct the cost of shipping the initial order from your refund.
All sales are final. Therefore, we ask that you read all product descriptions carefully to be sure you are purchasing the right product for your needs. Please feel free to email or text us 24 hours a day for clarification or help in choosing the best product/s.
We regret we are unable to make sales retroactive. However, if you make a purchase on the date a sale starts we will honor the order with the sale.
We thank you in advance for your patronage and look forward to being of service to you and personally helping you with your unique hair and skin care needs!